Birch Lane Review

Have you purchased from Birch Lane? Share your own Birch Lane review:

(Optional) Include a photo to illustrate your review of Birch Lane
Share a detailed story to provide more help to more shoppers (add 100 more characters to post).

Birch Lane Review: Birch Lane Pros & Cons

Birch Lane (birchlane.com) is a very popular which competes against other like Wayfair, Pottery Barn, IKEA, West Elm and BigLots. Based on our in-depth Birch Lane review, when compared to its competitors, Birch Lane ranks as one of the top-performing brands in its category, with an overall ranking of #8 out of 565 total brands. Read the full Birchlane.com review below for more details.

  • Customization options: Is each brand customizable? Can different parts of each brand be customized?
  • Fabric swatches: Does each brand have swatches of their fabrics available? Can I see a sample of each brand's fabrics before buying?
  • Scheduled deliveries: Can I schedule my each brand order to be shipped on a certain day? Can I have my each brand order delivered at a future date?
  • Subscription service: Does each brand offer a subscription service? Does each brand offer a subscription service?
  • Swaps allowed: Am I allowed to swap out pieces from each brand that I don't like? Can I change out pieces of furniture that I rent from each brand?
  • Full room rentals: Can I rent a full room from each brand? Am I able to rent an entire room of furniture from each brand?
  • Fast shipping: How quickly will each brand's furniture ship? How many days will it take to get furniture from each brand?
  • Good furniture condition: How good is the condition of each brand's furniture? How new will each brand's furniture look?
  • Flexible rental ranges: How good is the rental period flexibility from each brand? How flexible are each brand's rental periods?
  • Easy assembly: How easy is it to assemble each brand's furniture? How beginner friendly is assembling each brand's furniture?
  • Warranty: How long does each brand's warranty last? Does each brand have a longer warranty?
  • Products made in USA: Are each brand products made in the USA? Does each brand manufacture their products in the United States?
  • Eco-friendliness: Is each brand eco-friendly? Does each brand use all natural and sustainable materials?
  • Wash & care instructions: Does each brand offer wash & care instructions on their website? Does each brand provide a wash & care guide for its products?
  • Showrooms: Does each brand have physical showrooms? Are there each brand showrooms that I'm able to visit?
  • Furniture assembly: Does each brand offer white-glove furniture assembly? Can I get each brand's furniture professionally assembled for me?
  • Stain-resistant fabrics: Are each brand's fabrics stain-resistant? Does each brand use stain-resistant and kid-friendly materials?
  • Pet friendly fabrics: Are each brand's fabrics pet-friendly? Does each brand offer pet-friendly fabric options?
  • Built-in charging ports: Does each brand's furniture have built-in USB and charging ports? Does each brand offer built-in charging ports in their furniture?
  • Rent-to-own options: If I really like my each brand items, can I buy them out after I rent them? Does each brand let me purchase my items to keep after renting them?
  • Rent-to-own furniture: Can you buy out each brand's furniture at the end of your lease term? Can I keep each brand's furniture once my subscription ends?
  • Fabric options: How good are each brand's fabric options? How good are the available fabrics from each brand?
  • Customer service: How good is each brand's customer service? How does each brand's customer service rate against its competitors?
  • Price point: How expensive is each brand? How much does each brand cost vs. competitors?
  • Free shipping: Does each brand offer free shipping? Does each brand offer site-wide free shipping?
  • Free returns & exchanges: Does each brand offer free returns? What's their exchange policy? Does each brand offer free returns & exchanges?
  • International shipping: Does each brand ship internationally? each brand international shipping?
  • Curbside pickup: Does each brand have curbside pickup? Does each brand have in-store pickup?
  • Ship to store: Does each brand does ship to store? Can I ship items to each brand to pick up in-store?
  • PayPal: Does each brand accept PayPal? each brand PayPal support?
  • Debit & prepaid cards: each brand debit card support? Does each brand take debit cards?
  • Google Pay: Does each brand accept Google Pay? Does each brand accept Google Pay?
  • Apple Pay: Does each brand accept Apple Pay? Does each brand accept Apple Pay?
  • Amazon Pay: Does each brand accept Amazon Pay? Does each brand take Amazon Pay?
  • Shop Pay: Does each brand accept Shop Pay? Does each brand take Shop Pay?
  • Bitcoin: Does each brand accept Bitcoin? Does each brand take Bitcoin for payment?
  • Alipay: Does each brand accept Alipay? Does each brand take Alipay?
  • Official coupons page: Does each brand have an official coupons page? Does each brand maintain its own coupon page?
  • AARP discounts: Does each brand offer discounts to AARP members? Does each brand have an AARP discount policy?
  • Military discounts: Does each brand offer a military discount? each brand military discount?
  • Student discounts: Does each brand have a student discount? Does each brand have a student discount?
  • Price matching: Does each brand price match? each brand price matching?
  • Birthday discounts: each brand birthday discount? Does each brand give birthday discounts?
  • Senior discounts: each brand senior discount? Does each brand have a senior discount policy?
  • Teacher discounts: Does each brand give discounts to teachers and educators? Does each brand give discounts to teachers and educators?
  • Outlet stores: Does each brand have an outlet store? Are there each brand outlet stores?
  • Rewards programs: Does each brand have a rewards program? each brand rewards program?
  • Front-line worker discounts: Does each brand offer discounts to front-line workers? Does each brand offer discounts to essential workers?
  • Competitor coupons: Does each brand accept competitors' coupons? Does each brand take competitor coupons?
  • Coupon stacking: Does each brand support coupon stacking? each brand coupon stacking?
  • Bulk discounts: Does each brand offer bulk discounts? Can I buy in bulk at each brand?
  • Wholesale purchasing: Does each brand sell wholesale? each brand wholesale?
  • Sales events: Does each brand ever have sales or promotional events? How often does each brand have sales events?
  • Black Friday Ads Page: Does each brand have a Black Friday Ads page? Does each brand have a Black Friday Ads page?
  • Cyber Monday sales: Does each brand have a Cyber Monday ad this year? Does each brand have a Cyber Monday ad this year?
  • Gift cards: Does each brand offer gift cards? Does each brand accept gift cards or e-gift cards?
  • Money-back guarantee: Does each brand have a money-back guarantee? Can I get my money back if I'm not satisfied with my each brand purchase?
  • Loyalty programs: each brand loyalty or rewards program? Does each brand offer a loyalty or rewards program?
  • Live chat: Does each brand offer live chat support? each brand's live chat support?
  • Order changes/cancellations: Can I cancel or change my each brand order for free at any time? Am I able to adjust my each brand order once I've placed it?
  • Order tracking: How does I track my each brand order? each brand track order?
  • White-glove delivery: Does each brand offer white-glove delivery and assembly? Does each brand offer in-home delivery services?
  • In-stock availability: Are each brand products in-stock and ready for immediate shipment? Does each brand need time to build orders before shipping, or does they have in-stock products ready?
  • Contact information: How does I contact each brand? How to contact each brand?
  • Social media pages: each brand social media pages? List of each brand's social media pages?
  • Affirm financing: Does each brand accept Affirm financing? each brand Affirm financing support?
  • Afterpay financing: Does each brand accept Afterpay financing? Does each brand take Afterpay financing?
  • Klarna financing: Does each brand accept Klarna financing? Does each brand take Klarna for financing?
  • Sezzle financing: Does each brand accept Sezzle financing? Does each brand support Sezzle financing?
  • QuadPay financing: Does each brand accept QuadPay financing? Does each brand take QuadPay?
  • Splitit financing: Does each brand accept Splitit financing? each brand Splitit financing support?
  • Bread financing: Does each brand accept Bread financing? Does each brand offer Bread as a financing option?
  • Layaway programs: Does each brand offer layaway programs? What is each brand's layaway policy?
  • GreenSky: Does each brand accept GreenSky financing? each brand GreenSky financing support?
  • Snap Finance: Does each brand accept Snap Finance? each brand Snap Finance support?
  • Four financing: Does each brand accept Four financing? Does each brand take Four financing?
  • Website security & privacy: Is each brand a secure website? Does they respect users' privacy? Does each brand have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each brand have an influencer marketing program? Does each brand use influencer marketing?
  • Affiliate marketing: each brand affiliate program? Does each brand offer an affiliate program?
  • Environmentally conscious: Is each brand an environmentally conscious brand? each brand eco-friendly?
  • Diversity commitment: Is each brand committed to racial equity? Has each brand taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each brand nurse discounts? Does each brand have any discounts for nurses?
  • Government worker discounts: each brand government worker discount? Does each brand offer any discounts for government workers?
  • Ethical practices: Is each brand considered an ethical brand? Does each brand use ethical practices?

Birch Lane's strengths are:

  • Good customer support details
  • Offers fabric swatch availability details
  • Offers scheduled delivery support details
  • Supports swapping ability details
  • Offers free shipping policies details
  • View 11 more strengths

Knoji has 74 Birch Lane reviews and ratings as of January 22, 2021. Knoji editors and the Knoji shopper community have reviewed Birch Lane and compared it against 0 top brands, reviewing Birch Lane based on product and store features such as personalized products, fabric swatch availability and scheduled delivery support. Knoji reviews and ranks Birchlane.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 74 Birch Lane reviews, Birch Lane earns an overall score of 4.2 out of 5.0 points. Birch Lane offers 3 total features such as fabric swatches, scheduled deliveries and swaps allowed. Birch Lane's's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.

Birch Lane currently has 3 active discount codes. You can view all Birch Lane's coupon codes here

View details & use
BIZ50RM1
View details & use
BLWELCOME10GTW
View details & use
EXTRA15

Birch Lane Customer Reviews (1)

Birch Lane FAQ

Pricing & Discount Policies

Does Birch Lane have an official coupons page?

Does Birch Lane offer discounts to AARP members?

Birch Lane military discount?

Does Birch Lane have a student discount?

Does Birch Lane price match?

Does Birch Lane give birthday discounts?

Does Birch Lane have a senior discount policy?

Does Birch Lane give discounts to teachers and educators?

Birch Lane rewards program?

Does Birch Lane accept competitors' coupons?

Birch Lane coupon stacking?

Can I buy in bulk at Birch Lane?

Birch Lane wholesale?

Does Birch Lane ever have sales?

Does Birch Lane have a Black Friday Ads page?

Does Birch Lane have a Cyber Monday ad this year?

Shipping & Returns Policies

Does Birch Lane offer site-wide free shipping?

Does Birch Lane offer free returns? What's their exchange policy?

Birch Lane international shipping?

Does Birch Lane have in-store pickup?

Does Birch Lane do ship to store?

Payment Options

Does Birch Lane accept PayPal?

Birch Lane debit card support?

Does Birch Lane accept Google Pay?

Does Birch Lane accept Apple Pay?

Does Birch Lane accept Amazon Pay?

Does Birch Lane accept Shop Pay?

Does Birch Lane accept Bitcoin?

Does Birch Lane accept Alipay?

Financing Options

Does Birch Lane accept Affirm financing?

Does Birch Lane accept Afterpay financing?

Does Birch Lane accept Klarna financing?

Does Birch Lane accept Sezzle financing?

Does Birch Lane accept QuadPay financing?

Does Birch Lane accept Splitit financing?

Does Birch Lane accept Bread financing?

Does Birch Lane offer layaway programs?

Birch Lane GreenSky financing support?

Does Birch Lane accept Snap Finance?

Does Birch Lane accept Four financing?

Customer Service Features

Does Birch Lane accept gift cards or e-gift cards?

Can I get my money back if I'm not satisfied with my Birch Lane purchase?

Birch Lane loyalty or rewards program?

Does Birch Lane offer live chat support?

Can I cancel or change my Birch Lane order for free at any time?

Birch Lane track order?

Does Birch Lane offer in-home delivery services?

Are Birch Lane products in-stock and ready for immediate shipment?

How do I contact Birch Lane?

List of Birch Lane's social media pages?

Website Features

Does Birch Lane have a valid privacy policy? Is their website secure?

Product & Service Features

Can different parts of Birch Lane be customized?

Can I see a sample of Birch Lane's fabrics before buying?

Can I schedule my Birch Lane order to be shipped on a certain day?

Does Birch Lane offer a subscription service?

Can I change out pieces of furniture that I rent from Birch Lane?

Can I rent a full room from Birch Lane?

How many days will it take to get furniture from Birch Lane?

How good is the condition of Birch Lane's furniture?

How good is the rental period flexibility from Birch Lane?

How easy is it to assemble Birch Lane's furniture?

How long does Birch Lane's warranty last?

Are Birch Lane products made in the USA?

Does Birch Lane use all natural and sustainable materials?

Does Birch Lane offer wash & care instructions on their website?

Are there Birch Lane showrooms that I'm able to visit?

Does Birch Lane offer white-glove furniture assembly?

Does Birch Lane use stain-resistant and kid-friendly materials?

Does Birch Lane offer pet-friendly fabric options?

Does Birch Lane offer built-in charging ports in their furniture?

Does Birch Lane let me purchase my items to keep after renting them?

Can I keep Birch Lane's furniture once my subscription ends?

How good are Birch Lane's fabric options?

How good is Birch Lane's customer service?

How much does Birch Lane cost vs. competitors?

Marketing Programs

Birch Lane affiliate program?

Other Features

Is Birch Lane considered an ethical brand?

birchlane.com
Rated 4.2 - 74 reviews
Follow
More brands like this
Work for Birch Lane?
Get Verified for Birch Lane
Become a verified brand rep for Birch Lane and amplify your brand's voice on Knoji. Moderate content, respond to reviews, and promote offers. Knoji is a social discussion platform that's 100% free to use.
Company email address required

About Birch Lane

Birch Lane is a large company operating the e-commerce site birchlane.com. Birch Lane sells its products and services in the furniture retailers industry. Birch Lane actively provides discounts and coupons to its customers. Birch Lane has a mix of reviews among shoppers on Knoji, with 74 ratings and an average rating of 2.7 stars. Birch Lane scores very well compared to other brands in the furniture retailers industry, providing 15 e-commerce features to better serve its customers.

Birch Lane's Review Scorecard

Shipping & Returns Policies
Free Shipping:
Yes
Our review: Birch Lane offers free shipping on all qualifying orders. Get free delivery on your order from Birch Lane, program exclusions apply. See details on their free shipping policy page. Birch Lane free shipping review
Free Returns & Exchanges:
Yes
Our review: Birch Lane offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their free return policies page. Birch Lane free return policies review
International Shipping:
Yes
Our review: Birch Lane offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Birchlane.com international shipping policies review
Curbside Pickup:
No
Our review: It appears that Birch Lane may not offer curbside pickup currently. Birch Lane in-store pickup review
Ship to Store:
No
Our review: It appears that Birch Lane may not offer ship to store currently. Birch Lane ship to store review
Payment Options
PayPal:
No
Our review: It appears that Birch Lane may not accept PayPal currently. Birch Lane PayPal review
Debit & Prepaid Cards:
No
Our review: It appears that Birch Lane may not accept debit & prepaid cards currently. Birchlane.com debit & prepaid card support review
Google Pay:
No
Our review: It appears that Birch Lane may not accept Google Pay currently. Birch Lane Google Pay support review
Apple Pay:
No
Our review: It appears that Birch Lane may not accept Apple Pay currently. Birch Lane Apple Pay review
Amazon Pay:
No
Our review: It appears that Birch Lane may not accept Amazon Pay currently. Birch Lane Amazon Pay review
Shop Pay:
No
Our review: It appears that Birch Lane may not accept Shop Pay currently. Birch Lane Shop Pay support review
Bitcoin:
No
Our review: It appears that Birch Lane may not accept Bitcoin currently. Birchlane.com Bitcoin support review
Alipay:
No
Our review: It appears that Birch Lane may not accept Alipay currently. Birch Lane Alipay support review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that Birch Lane may not offer official coupons page currently. Birch Lane official coupons support review
AARP Discounts:
No
Our review: It appears that Birch Lane may not offer AARP discounts currently. Birch Lane AARP discounts review
Military Discounts:
No
Our review: It appears that Birch Lane may not offer military discounts currently. Birchlane.com military discounts review
Student Discounts:
No
Our review: It appears that Birch Lane may not offer student discounts currently. Birchlane.com student discounts review
Price Matching:
No
Our review: It appears that Birch Lane may not offer price matching currently. Birch Lane price matching review
Birthday Discounts:
No
Our review: It appears that Birch Lane may not offer birthday discounts currently. Birch Lane birthday discounts review
Senior Discounts:
No
Our review: It appears that Birch Lane may not offer senior discounts currently. Birch Lane senior discount policies review
Teacher Discounts:
No
Our review: It appears that Birch Lane may not offer teacher discounts currently. Birchlane.com teacher discounts review
Rewards Programs:
No
Our review: It appears that Birch Lane may not offer rewards programs currently. Birchlane.com rewards programs review
Competitor Coupons:
No
Our review: It appears that Birch Lane may not accept competitor coupons currently. Birchlane.com competitor coupon policies review
Coupon Stacking:
No
Our review: It appears that Birch Lane may not allow coupon stacking currently. Birchlane.com coupon stacking review
Bulk Discounts:
Yes
Our review: Birch Lane offers bulk discounts for qualifying orders and customers, according to their bulk discounts policies. See policies and program details on their bulk discounts page. Birch Lane bulk discounts review
Wholesale Purchasing:
Our review: Our team is still researching Birch Lane's wholesale purchasing options. Check back soon for update. Birchlane.com wholesale purchasing review
Sales Events:
Yes
Our review: Birch Lane runs a clearance and promotions page on their website. Check the official Birch Lane sales page for the latest discounted prices and sales directly from Birch Lane Birch Lane sales and promotions review
Black Friday Ads Page:
Yes
Our review: Birch Lane offers Black Friday Ads Page for qualifying orders and customers, according to their Black Friday Ads Page policies. See policies and program details on their Black Friday Ads Page page. Birch Lane Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that Birch Lane may not offer Cyber Monday sales currently. Birchlane.com Cyber Monday sales review
Customer Service Features
Gift Cards:
Yes
Our review: Birch Lane offers gift cards and discounted gift cards during special promotional events. Find gift cards for Birch Lane. with their gift card program. See policies and program details on their gift cards page. Birch Lane gift card support review
Money-back Guarantee:
No
Our review: It appears that Birch Lane may not offer money-back guarantee currently. Birch Lane money-back guarantee policy review
Loyalty Programs:
Yes
Our review: Birch Lane offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. Birchlane.com loyalty programs review
Live Chat:
No
Our review: It appears that Birch Lane may not offer live chat currently. Birchlane.com live chat review
Order Changes/cancellations:
No
Our review: It appears that Birch Lane may not allow order changes/cancellations currently. Birchlane.com order changes/cancellations review
Order Tracking:
Yes
Our review: Birch Lane offers order tracking for qualifying orders and customers, according to their order tracking policies. See policies and program details on their order tracking support page. Birchlane.com order tracking review
White-glove Delivery:
No
Our review: It appears that Birch Lane may not offer white-glove delivery currently. Birch Lane white-glove delivery review
In-stock Availability:
No
Our review: It appears that Birch Lane may not offer in-stock availability currently. Birch Lane in-stock availability review
Contact Information:
Yes
Our review: Birch Lane offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Birch Lane contact information availability review
Social Media Pages:
Yes
Our review: Birch Lane offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Birchlane.com social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that Birch Lane may not accept Affirm financing currently. Birch Lane Affirm financing review
Afterpay Financing:
No
Our review: It appears that Birch Lane may not accept Afterpay financing currently. Birch Lane Afterpay financing review
Klarna Financing:
No
Our review: It appears that Birch Lane may not accept Klarna financing currently. Birch Lane Klarna financing support review
Sezzle Financing:
No
Our review: It appears that Birch Lane may not accept Sezzle financing currently. Birch Lane Sezzle financing review
QuadPay Financing:
No
Our review: It appears that Birch Lane may not accept QuadPay financing currently. Birch Lane QuadPay financing review
Splitit Financing:
No
Our review: It appears that Birch Lane may not accept Splitit financing currently. Birch Lane Splitit financing support review
Bread Financing:
No
Our review: It appears that Birch Lane may not accept Bread financing currently. Birch Lane Bread financing support review
Layaway Programs:
No
Our review: It appears that Birch Lane may not offer layaway programs currently. Birch Lane layaway programs review
GreenSky:
No
Our review: It appears that Birch Lane may not accept GreenSky currently. Birchlane.com GreenSky review
Snap Finance:
No
Our review: It appears that Birch Lane may not accept Snap Finance currently. Birch Lane Snap Finance support review
Four Financing:
Our review: Our team is still researching Birch Lane's Four financing support. Check back soon for update. Birchlane.com Four financing review
Website Features
Website Security & Privacy:
Yes
Our review: Birch Lane offers website security & privacy for qualifying orders and customers, according to their website security & privacy policies. See policies and program details on their website security & privacy policies page. Birch Lane website security & privacy review
Marketing Programs
Affiliate Marketing:
No
Our review: It appears that Birch Lane may not do affiliate marketing currently. Birch Lane affiliate marketing review
View all features

Articles Mentioning Birch Lane

Whether you’re moving to a new apartment or freshen up your space, finding new furniture can be expensive. We’ve found some of the best places to buy furniture online without breaking the bank.

read more
More guides

Explore Similar Brands

Expand more
Top-ranked